Ecotricity Explains: What is a dunkelflaute?

What happens when the wind isn’t blowing, and the sun isn’t shining? We’re often asked this question, and our answer is an easy one: we need the smart grid. It allows us to see how much energy is being used and importantly manage demand.

Home heating: slow and steady or as you need it?

Whether your house uses gas or electricity, there are a number of ways to heat your home. However, one of the big questions is this – is it better to keep your heating turned on but on a low temperature, or to turn it on as and when you need it?

Your Guide to RTS, the Radio Teleswitch Service

Technology supporting Radio Teleswitch is planned to end in June 2025 as it comes to the end of its operational life. This is an industry-wide change, so it isn’t just affecting Ecotricity customers.

Join our Customer Research Panel

Our customers are at the heart of what we do and we’re always looking to improve our customer service and the experience you have with us. That’s why we’re launching our very first Customer Research Panel.

Ecotricity Explains: Your winter energy bills

As the seasons change, your energy usage will probably be changing too. If you pay by Fixed Direct Debit, your account might even have a credit balance.

Our people: A chat with our Merchant Wind Manager, George

For over two decades, we’ve been helping companies go green. If you use over 1GWh a year, our Merchant Wind Power scheme can save you money and cut your firm’s carbon footprint.

Ecotricity named Which? Eco Provider for the fourth year running

We’re proud to announce that we’ve been named a Which? Eco Provider for the fourth year running.

Your Guide to the Warm Home Discount Scheme

The Warm Home Discount Scheme is a programme run by the government and most energy suppliers in the UK to help households living in or at risk of fuel poverty.

5 facts about meter readings and why they’re important

Whether you pay by Direct Debit or on receipt of your bill, meter readings play a key part in keeping your energy account up to date.

Saving energy in winter: our top tips

As we head into the colder months, it’s time to think about how you can save energy and money on your bills. We also have some free extra support available if you need further help.

Ecotricity Explains: Smart meters for a greener Britain

You’ve probably heard the usual talk about how smart meters can help you save energy and money – but there’s a lot more to smart meters than that. They’re actually key players in greening up not only our energy grid, but the whole country.

Vegan Power: Back to our roots

this year we’re proud to be celebrating our six-year anniversary of our energy being vegan-certified by the Vegan Society.